- Closing Date: N/A
- Rate of Pay: Hourly
- Positions Available: 1
- Type: Part Time
- Duration: Permanent
- Avg. Hours/Week: 20
- Schedule: Days, Weekends
HOURS: 6:30AM to 6:00PM (Mon – Fri)
8:00AM to 5:00PM (Sat)
The Sales Associate is the first point of contact for the customer and can provide an important impact on the impression of the business, responsible for providing prompt, courteous and efficient service to customers. You will provide all point-of-sale functions, including recording and collecting for customers purchases; processing transactions (cash, credit card, debit card) using retail software; keeping accurate record of all cash, in-house charge, and credit card transactions (debit, gift card etc.), reconciling records of sales with cash and credit information and making sure they balance, performing various services for customers, such as providing information, confirming prices, all done in a prompt friendly manner. Advise customers on appropriate merchandise and related items; ticketing and replenishing merchandise, general housekeeping of shelves, loss prevention, merchandising, restocking and staying current with trends in the industry.
DUTIES / RESPONSIBILITIES:
Ensure customers are greeted promptly upon entering the store.
Assist customers in locating merchandising in store, on homehardware.com, as well as processing special
Determine customer’s needs by asking open-ended questions.
Communicate product knowledge to the customer as appropriate.
Assist customers in locating and comparing merchandise.
Operate all point of sale equipment, including cash register with sufficient speed and accuracy.
Verify signatures on the back of credit cards and expiry dates.
Follow proper procedures according to store policy regarding returns and refunds.
Ensure customers have had a positive shopping experience (i.e have you found everything you’re looking for); take steps to rectify if they haven’t.
Answer phone in prompt fashion and take messages, according to store policy.
Call when special orders come in.
Report suspicious behavior regarding potential shoptheft.
Maintain check-out area and merchandise displays, keeping store tidy.
Balance your cash drawer at the end of the day and/or end of your shift and remove cash from register in accordance with store policy.
Work on additional duties and assignments as assigned by management.
Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.
Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc.
Always take appropriate safety precautions when cutting pipe, glass, wire mesh, making keys etc., and make an effort to minimize waste.
Record customer requests for product and follow-up when product arrives at the store.
Assist customers with carrying out of large or heavy items.
Operate cash desk when necessary.
Follow procedures and maintain standards according to store policy when handling cash.
Work toward a completed daily list of the stores Minimum Acceptable Daily Customer Experience & Operating Standards.
INTERESTED APPLICANTS, PLEASE SUBMIT YOUR RESUME TO:
Atkinson Home Hardware Building Centres
731 Development Drive, Kingston ON
Perks & Benefits
- Excellent health benefits
- Competitive wages
- On the job training
- Excellent growth and advancement opportunities